Pet Grooming Policies at Shiny Paws & Spa

Our cancellation policy requires that appointments be canceled at least 24 hours in advance. Please note that late cancellations may incur a fee of up to 50% of the service, in alignment with our no-show policy and payment policy.

No-shows may result in a fee or refusal of future bookings, as outlined in our cancellation policy and no-show policy, which are part of our overall payment policy.

Clients arriving more than 10–15 minutes late may need to reschedule according to our cancellation policy. Please be aware that this is also in line with our no-show policy, which emphasizes the importance of timely arrivals, and is part of our overall payment policy.

Severely matted coats may require a shave-down for the pet’s safety, and please note that additional fees will apply. We also want to remind you of our cancellation policy and no-show policy, as well as our payment policy. Furthermore, we are not responsible for pre-existing skin conditions revealed after grooming.

Aggressive or unsafe behavior may lead to service refusal, additional handling fees, and could also affect our cancellation policy, no-show policy, and payment policy.

Sick pets will not be accepted for grooming services, in accordance with our cancellation policy. Please also be aware of our no-show policy and payment policy to ensure a smooth experience.

Payment is due at the time services are completed, as outlined in our payment policy. We accept cash, card, PayPal, and Zelle. Please also be aware of our cancellation policy and no-show policy to ensure a smooth experience.